• 31-Jan-2018 to 01-Apr-2018 (MST)
  • Information Technology
  • Pleasant Grove, UT, USA
  • DOE
  • Salary
  • Full Time

Salary (DOE) Generous 401(k), medical, dental, and vision benefits Life, disability, and supplemental insurance Holiday and paid time off Continuing training and education Advancement opportunities


The Help Desk Technician works to manage corporate technology needs, including implementing and maintaining work stations and other infrastructure in multiple sites.  Primary duties include solving a variety of OS, application, and other problems, both remote and onsite.  The position demands expert knowledge in windows systems, applications, and basic networking.


  • Troubleshoot a broad range of desktop and server problems.
  • Perform hardware and software installations.
  • Assist employees with desktop, systems, update, patch Microsoft, and other issues.
  • Provides IT support over the phone and onsite.
  • Documents service tickets and final resolutions.
  • Maintains broad knowledge of new technologies and identifies those that may benefit company.
  • Implements and upgrades corporate systems and networks.
  • Team player of a 24x7 support staff, which requires periodic on call and weekend support.
  • Other duties as assigned.


  • 3+ years' advanced troubleshooting of desktop OS and application issues.
  • Strong customer services orientation.
  • Excellent relationship building and communications skills.
  • Ability to install and manage Windows and Mac systems.
  • Fundamental understanding of TCP/IP and DNS.
  • Working knowledge of Active Directory administration and other MS technologies.
  • IT certificates a plus (e.g., CCNA, Microsoft, CompTia).
  • Broad and thorough experience with IT support required.
  • Experience with MLM or network marketing a plu.
  • Ability to operate without close supervision and handle significant time and other pressures.

THE COMPANY:  ASEA, based in the Western United States, is one of the world's premier network marketing companies with offices and distribution in over 25 countries throughout North America, Europe, and the Pacific. Every day we provide health benefits and better business opportunity to people around the globe.  ASEA's products are the first and only source outside the body to provide balanced, stabilized Redox Signaling molecules, which promote health at the cellular level. Through our dedicated independent associates, ASEA helps those seeking to enhance overall health, physical well-being, and athletic performance.

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